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    • How much is shipping?

    • Can I pick up my order?

    • How long will it take for my order to ship?


    How much is shipping? top

    We ship all orders via USPS for a flat rate of $6.00 if shipping in the United States.   If shipping out side of the United States, please contact us for shipping charges.
    Need it faster?  Please contact us for Priority or Express shipping.  Thanks!

    Can I pick up my order? top

    Yes!   If you are local and would like to save on shipping cost, please use coupon code "PICKUP" in the discount coupon box when checking out.  Make sure to click the RECALCULATE button so the FEE IS REMOVED PRIOR to checking out.  Once you complete your order via paypal (paying with a credit card or paypal account) we CAN NOT REFUND the shipping fee. 

    We ask that all orders be picked up within 5 days of notification to prevent a backup of orders.  After 5 days, you will be required to pay for shipping.  Thank you for your understanding in this matter.

    Pick ups can be made at our Evansville Shop Located inside Swonder Ice arena.  Please check our store hours on the Contact Us page for available times.  You may pick up during regular shop hours.  Thank you for shopping with Sprout!

    Swonder Ice Arena
    209 N Boeke Rd.
    Evansville, IN  47711

    How long will it take for my order to ship? top

    Please allow at least 2 weeks for personalized items to be shipped.  Need an item quicker?  Please contact us so we can discuss it.


    Holiday, Clearance/SALE, Personalized Items and Hair Accessories are non-refundable. 

    Unused items with the tags attached and receipt may be returned within 14 days for exchange (if instock) or store credit ONLY.

    In order to make a return you MUST do the following:
    Contact Sprout within 7 days of receiving your order to requtest a return.
    All items MUST be received within 14 days of original delivery date in order for the return to be excepted. 

    It is up to the customer to pay the return shipping fee unless there was an error on our part.  Please contact us immediately for any defects or issues with your order.

    Thank you.


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